Our Team

Meet our team of caring, compassionate professionals, dedicated to providing you and your family the best in-home care and support for your individual needs and preferences.

Myles & Virginia Beaufort

Franchise Owners


We are Myles & Virginia (Gin).

We are here to ensure you or your loved one have your lives enhanced, by our CAREGivers attention to your care needs.

Our Home Instead Senior Care office is a family run business. We have a passionate belief that people should be able to stay in their own homes for as long as possible. We both saw our Grandparents end their days in residential care and don't believe there were sufficient alternatives for them to choose from. We certainly don't want to see our parents face a similar situation.

I (Myles) faced the difficult responsibility of ensuring the best care for my mother, who lived in the UK, whilst she battled cancer. Home care options were limited at the time and it was very difficult ensuring my mother's wish to stay at home, until the end. If Home Instead Senior Care had been around then, things would have been a lot easier!

After starting life in the hospitality industry, followed by a stint in food media, I spent seven years in corporate management roles that were really not satisfying my desire to do something truly worthwhile. 

After gaining my Bachelor of Arts degree at Flinders University, I (Virginia) started my working life as a Japanese interpreter working for Hamilton Island resort. I have also lived and worked in Japan, initially as a high school student on exchange and later as an ESL teacher, which I continued to do on our return to Australia. I then provided care for a number of children in their pre-school years, in my family day-care business, which I set up when our boys were little.

When we found Home Instead Senior Care and realised all the personalised care this business could offer our local community, it had immediate relevance to our lives and beliefs. 

Our team are on call 24 hours a day, seven days a week, so we can guarantee our clients care needs are always met.

We hope all our clients are enabled to live happily in their own homes through the support of our well trained CAREGivers providing quality care to enable this; for as long as possible!

To us, this really is personal.

Gai Stewart

Client Services Representative

Gai had previously excelled as a CAREGiver with Home Instead, culminating with her becoming our CAREGiver of the year for 2014. This allowed her to gain valuable experience which she utilises to enhance her role as Client Services Representative. She has professional experience of running a family business with her husband for 10 years and working in public relations, amongst other roles.

Gai spends most of her time out of the office networking with health care professionals and other industry related specialists, ensuring they are kept abreast with all that is happening at Home Instead Senior Care. She also spends time talking to seniors groups, community clubs and other community organisations so that they are aware of the private care solutions available to them. 

Gai is an avid traveller and says favourites include Scotland and Italy.  Although she will tell you after she and her husband purchased a caravan, "Australia is just perfect"! In her words, courtesy of Banjo Paterson, ”and at night the wondrous glory of the everlasting stars”.

Donna-Jo Ratcliffe

Client Services Coordinator

Hi, my name is Donna and I’m one of the Client Services Coordinators here in the Brisbane South office.

I started my Home Instead journey in early 2016 in an Admin role, and after 8 months in that position I was promoted to the Client Services Coordinator role and I’ve been here ever since.

I love being able to work in a role that allows me to use my strengths to help people, whether that’s our Clients, our CAREGivers, or other members of the office.

Having suffered from Chronic Fatigue Syndrome in the past, I understand just how important “care” really is. I know what it’s like to have to rely on assistance from others to help in maintaining your independence, and that’s why I’ve found working for Home Instead to be a very rewarding experience, both personally and in the sense that we’re making a difference to people’s lives every day.

I look forwarding to working towards more senior roles within Home Instead Senior Care in the future and continuing to help with the common goal of changing the face of ageing.

Kyungja Cha

Accounts and Payroll Officer

Hello, my name is Cha. I am originally from Korea where I grew up until our whole family (husband and 18-month old toddler) moved to Sydney. I had a bachelor degree from Korea, worked there for about three years as a project assistant officer and foreign exchange dealer for a business conglomerate and then two years as an office coordinator for Hyundai petroleum project. 

While in Sydney, my second son was born who has become my ‘vitamin’ since then. As mother of two, I undertook another bachelor degree here in Brisbane, studying accounting. I used to work as an accountant for a horticultural business before I joined Home Instead.

I am happy to become part of Home Instead whose business engages in promoting happiness in life and directly contributes value to our inter-connected society where we all belong to each other and are one family within. I felt from Day 1 that the catchphrase “to us, it’s personal” and the embedded culture go well with my personal value and I still try to infuse that motto into my day-to-day activities here.

I am passionate about yoga and I plan to have that life style in my retirement. My goal is to be able to comfortably stand on my palms or elbows, which, I am pretty sure, would break my arms at the moment!

I also love to observe and take photos of beautiful patterns and dynamic aspects of Nature. Far in the future, I dream of living in Tibet or Nepal for a couple of years, teaching English to local people and doing a daily hiking along the Everest highlands.

Thank you!

Linda Atterling

Client Services Coordinator


Daphne Baas

Recruitment & Training Officer


Therese White

Administration & Quality Officer


Max Beaufort

Administration Assistant